So you have your new metric extracted and ready to run rules on it. This is where you either write your own rule or request one from one of our rule professionals. To request a rule, please provide the following information

Needed information

Headline(Rule name)

What do you want the alert to use as a headline?

Which category? Cisco Nexus, Checkpoint, All Devices etc.

Description

Which message do you want to convey to the user?

In the GUI, before the alert actually triggers.

Remediation steps

How does the user fix the issue.

Alert when

When should the rule trigger an alert?

Conditions? Tags? The name of the metric.

Items

Are there any items to be shown when the alert triggers? What should be the header for the items?

Example

Headline

All Devices: Ports open on Self IP

Description

Indeni will alert if ports are open on Self IP

Remediation steps

Unless this is intentionally configured for a good reason, such as a dedicated cable or VLAN for HA, it is always recommended to have the Self IP configuration to be set to "Allow None".
Make sure to schedule a service window before configuring this option.

Alert when

Self IP configuration !== None

Items

Items tag: "open-ports"

Items header:

Open ports found

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