Radware Development Plan

Knowledge Development Plan

1) List of checks here.

2) JZ to develop the AWK scripts. No new rules required.

3) Charles to validate the checks - product acceptance test plan sample here.

4) Charles to provide documentation. Please use Nexus as examples.

  • Remediation steps to be provided for the rules. Nexus sample remediation steps here.
  • Radware models supported.
  • Radware & Indeni - what is so unique about indeni offering. 
  • What commands do we execute?
  • Radware - Indeni user creation
  • Radware FAQ & Troubleshooting
  • Known limitations

5) Charles to develop alert simulations

Project Timelines - Initial Coverage

Proposed AlertTicketConditional Remediation StepsScript ownerRadware ArticleDone?
System Resources

High Memory Usage

IKP-1134 - Getting issue details... STATUS

https://support.radware.com/app/answers/answer_view/a_id/18833/loc/en_US

https://support.radware.com/app/answers/answer_view/a_id/15775/loc/en_US

Charleshttps://support.radware.com/app/answers/answer_view/a_id/18833/loc/en_USMERGE Required
High CPU Usage per Core IKP-1154 - Getting issue details... STATUS https://support.radware.com/app/answers/answer_view/a_id/15097/loc/en_USCharles
MERGE Required
Device uptime too high



Done
Device restarted



done
HW Temperature IKP-1292 - Getting issue details... STATUS https://support.radware.com/app/answers/answer_view/a_id/15662/loc/en_US


Missing Power Supply IKP-1291 - Getting issue details... STATUS

https://support.radware.com/app/answers/answer_view/a_id/19321/loc/en_US

https://support.radware.com/app/answers/answer_view/a_id/16414/loc/en_US




Power Supply Failure IKP-1291 - Getting issue details... STATUS https://support.radware.com/app/answers/answer_view/a_id/16477/loc/en_US


Device Management
Licenses about to Expire IKP-1131 - Getting issue details... STATUS


MERGE Required
License usage limit approaching IKP-859 - Getting issue details... STATUS
JZ

NTP Sync Failure

IKP-696 - Getting issue details... STATUS   IKP-1152 - Getting issue details... STATUS


Charles

SNMPv2/v1 used IKP-1158 - Getting issue details... STATUS



SNMP configured with community public IKP-1158 - Getting issue details... STATUS















Connections/Network
BGP Peer Issues IKP-1255 - Getting issue details... STATUS



RX Packets Counter

IKP-1320 - Getting issue details... STATUS





TX Packets Counter

IKP-1320 - Getting issue details... STATUS





TX packets dropped

IKP-1320 - Getting issue details... STATUS





RX packets dropped

IKP-1320 - Getting issue details... STATUS





Drastic drop in concurrent connections



Done
SSL CPS reached capacity



Done
Network port down

IKP-1320 - Getting issue details... STATUS





Network port running in half-duplex

IKP-1320 - Getting issue details... STATUS





network port running in low-speed

IKP-1320 - Getting issue details... STATUS











Clustered Checks
Features enabled do not match across cluster members

IKP-1131 - Getting issue details... STATUS




READY TO MERGE

cluster config not synced

IKP-858 - Getting issue details... STATUS


JZ


READY TO MERGE

configuration changed on standby member

IKP-858 - Getting issue details... STATUS

IKP-860 - Getting issue details... STATUS




READY TO MERGE

OS name mismatch





Done

model mismatch





Done

OS Version mismatch





Done

NTP servers mismatch

IKP-861 - Getting issue details... STATUS


JZ


Done

Static routing table mismatch

IKP-1295 - Getting issue details... STATUS



Connected networks do not match across cluster members






cluster down

IKP-860 - Getting issue details... STATUS IKP-804 - Getting issue details... STATUS





cluster member no longer active

IKP-860 - Getting issue details... STATUS





SNMP enablement setting does not match across cluster members

IKP-1158 - Getting issue details... STATUS





SNMP location information does not match across cluster members

IKP-1158 - Getting issue details... STATUS





SNMP trap receivers' settings do not match across cluster members

IKP-1158 - Getting issue details... STATUS





SNMP traps enabled settings do not match across cluster members

IKP-1158 - Getting issue details... STATUS





SNMP contact information does not match across cluster members

IKP-1158 - Getting issue details... STATUS





SNMP community settings do not match across cluster members

IKP-1158 - Getting issue details... STATUS





Logically identify clusters into their groups

IKP-1272 - Getting issue details... STATUS











Alteon Load Balancer
ARP entries reached capacity
IKP-1325 - Getting issue details... STATUS
https://support.radware.com/app/answers/answer_view/a_id/15775/loc/en_US
Tags for form factor IKP-889 - Getting issue details... STATUS
Charles
Done
Proxy IP Port exhaustion IKP-867 - Getting issue details... STATUS
JZ
Done
Server Group operating at a low capacity IKP-857 - Getting issue details... STATUS
JZ


IKP-870 - Getting issue details... STATUS


Done

IKP-868 - Getting issue details... STATUS




IKP-1298 - Getting issue details... STATUS









Doc - Device Info
Charles


Doc - remediation steps
Charles


Doc - Radware & Indeni
Charles


Doc - indeni user creation
Charles


Doc - FAQ & troubleshooting
Charles


Doc - known limitations
Charles


Doc - commands executed
Charles


Alert simulations
Charles

Phase Two Development
Graceful Real Server Failure Enabled
Charles

Default cert used for Management Access
Charles

Real Server response time high
Charles

Identify if SSL chip has failure IKP-1290 - Getting issue details... STATUS Charles

BGP Peer Mismatch across clusters
Charles

interface RX nearing maximum



interface TX nearing maximum